Receiving and activation
Read the item description
Keys, gift cards, subscriptions, eSIMs and top-ups may require different steps. Read the product page; there is no single activation process for all items.
Check the service, platform and region. If instructions or restrictions are missing, contact support before continuing.
Delivery in the current storefront
The storefront supports a cart, Buy now and separate top-up checkout. In test mode no money is debited, the QR is not for a banking app, and real delivery or crediting is not connected. Selecting an item or opening chat does not create a paid order. Check the active mode on checkout. Payments and orders.
Do not expect automatic delivery after selecting a card. See Payments and orders.
If activation fails
Compare the service and region with the description, save the error text and contact support. Include the product name and the step that failed. Do not post activation codes or account credentials in public messages.